Privacy Policy

Kinesis Media respects your privacy. This Privacy Policy explains how we collect, use and protect information submitted through our website, contact forms, advertising forms, email, WhatsApp, social media messages and other enquiry channels.

Information we collect

When you contact Kinesis Media or submit an enquiry, we may collect information such as:

• Your name
• Email address
• Phone number or WhatsApp number
• Company or organization name
• Event date, venue and event details
• Wedding date or project details
• Service interests, such as photography, video production, livestreaming, hybrid event production, event coverage or related services
• Messages or files you choose to send us
• Basic website and advertising interaction data, such as page visits, form submissions or ad clicks

How we use your information

We use the information you provide to:

• Respond to your enquiry
• Check availability
• Prepare quotes or proposals
• Recommend suitable services or packages
• Communicate with you about your event, project or booking
• Provide customer support
• Improve our website, advertising and services
• Follow up on enquiries submitted through LinkedIn, Meta, Google, WhatsApp, email or our website

Advertising and analytics

Kinesis Media may use tools such as Meta Pixel, LinkedIn advertising tools, Google Analytics, Google Ads or similar platforms to understand website activity, measure advertising performance and improve future campaigns.

These tools may collect limited information about how visitors interact with our website and ads. This may include page views, clicks, form submissions or similar activity.

How we share information

We do not sell your personal information.

We may share information only when necessary to:

• Respond to your enquiry
• Deliver a service you requested
• Work with trusted service providers or contractors involved in your project
• Use advertising, analytics, email, website hosting or customer communication tools
• Comply with legal, accounting or regulatory requirements

How long we keep information

We keep enquiry and project information for as long as reasonably needed to respond to requests, manage bookings, maintain business records, improve our services and meet legal or accounting obligations.

Your choices

You may contact us to:

• Ask what information we have about you
• Correct your contact details
• Request that we stop contacting you
• Request removal of your information where reasonably possible

To make a request, contact us at:

Email: [email protected]
Phone/WhatsApp: +1 868 299 8800

Third-party links

Our website may link to third-party websites, platforms or services, such as social media platforms, video platforms, payment services or advertising platforms. We are not responsible for the privacy practices of those third-party websites.

Updates to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact

For questions about this Privacy Policy or how your information is used, contact:

Kinesis Media
Trinidad & Tobago
Email: [email protected]
Phone/WhatsApp: +1 868 299 8800